Contact Us

We provide customer support through online channels.

If you encounter any questions or need assistance while browsing our website, placing an order, or using our services, you are welcome to contact us using the details provided on the website.

To help us better understand your request and respond more efficiently, we recommend including relevant information when contacting us, such as your order number or a brief description of the issue (if applicable).

We will review your inquiry and respond within a reasonable timeframe, and we will make reasonable efforts to assist you.

Address: 3713 OTTINGTON PL, CHARLOTTE, NC 28262-2579, United States
Telephone: +1 (317) 691-7559
Email address: contact@ferndecory.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)