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Privacy Policy

 

Welcome to Ferndecory (hereinafter referred to as “we” or “us”).We value the protection of personal information and aim to clearly explain how information is collected, used, stored, and protected when you use our online store.

1. Scope of This Policy

This Privacy Policy applies to information generated when you use our online store, including browsing the website, placing orders, contacting us, and subscribing to related communications.This policy applies only to online shopping and related services.

2. Information Collection Through Cookies

When you visit and use our website, we may collect certain information through Cookies and similar technologies.Cookies are used to recognize visit status, record basic preference settings, and ensure the stable operation of website functions.

3. Use and Sharing of Information

Information collected is used only for the following purposes:

  • Processing orders and providing purchased services

  • Responding to inquiries and providing customer support

  • Improving website functionality and user experience

  • Maintaining website security and operational stability

We do not use personal information for purposes unrelated to those listed above, nor do we share information without proper authorization.

4. Data Storage and Cookie Authorization

We store personal information only for the reasonable period necessary to fulfill the purposes described in this policy.The use of Cookies requires your awareness and authorization. You may manage or withdraw Cookie permissions at any time through browser settings, although some website features may be affected.

5. User Rights

You have the following rights regarding your personal information:

  • Right of access – to understand what information we hold

  • Right of correction – to request correction of inaccurate or incomplete information

  • Right of deletion – to request deletion where applicable

  • Right to withdraw consent – to withdraw previously granted consent

Requests related to these rights may be submitted using the contact details available on our website.

6. Legal Basis for Data Processing (GDPR Policy)

We process personal information based on the following legal grounds, in accordance with GDPR policy principles:

  • Performance of a Contract

To process orders and provide the services you have purchased.

  • Explicit Consent

For newsletter subscriptions and related communications.

  • Compliance with Legal Obligations

For necessary processing related to tax, accounting, and regulatory purposes.

  • Legitimate Interests

To improve user experience, ensure website security, and prevent fraudulent activity.

7. Updates to This Policy

We may update this Privacy Policy as necessary based on operational needs.Any updates will take effect once published on the website. We recommend reviewing this page periodically.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights related to personal information, please contact us using the following contact details:

Address: 3713 OTTINGTON PL, CHARLOTTE, NC 28262-2579, United States
Telephone: +1 (317) 691-7559
Email address: contact@ferndecory.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)